Dexters continue to deliver a first-class service, forming lasting relationships with sellers and landlords built on trust. As London's leading Estate Agent, with offices located across the capital, Dexters' core values remain unchanged. Expert teams who understand the local market and the needs of their clients.
Andy explains, “The professionalism of our colleagues and their expert knowledge is the reason why Dexters is the go-to agent when it comes to selling or letting London property. Sellers and landlords are reassured by our presence on the high street and the knowledge that our teams visit every home to ensure we deliver the very best service.
“We spend on average over 200 hours working on a successful transaction so we're confident we can offer our clients expert advice on finding the right buyer at the best price. Similarly, we support our landlords by finding first-rate tenants who are looking for longer-term tenancies."
“Our primary aim is to deliver the best result for our landlords so we make sure we don’t have any empty properties, with our average void period at less than one per cent. The majority of properties we look after are managed, as landlords trust us to care for their asset and keep it in prime condition. These managed homes receive the attention of our dedicated Property Managers, who are never more than 15 minutes away from the properties in their portfolio.’’
Andy continues, “We sell and let more properties than any other agent, however, local service remains our top priority Customer feedback is essential to the business and we come highly recommended having received over 65,000 Google reviews with an average rating of 4.9 out of 5 stars. This is a testament to the dedication of our talented teams who live and breathe our ethos.
“We know that our clients have a choice regarding who they partner with, which is why we encourage everyone we work with to review our service. It makes it clear to our clients how well their local office is performing. We strive to deliver an excellent customer journey and superior results every time.”
Our success is credited to our people. “Colleagues are hardworking and dedicated, with many of them staying with us throughout their careers—90 per cent of our managers started with us as trainees,’’ explains Andy.
Dexters is one of the only major residential Estate Agents that is a firm of Chartered Surveyors, regulated by the Royal Institute of Chartered Surveyors (RICS), upholding their worldwide reputation for integrity and professionalism.
Andy continues “Key to delivering these principles is the outstanding training and development provided to our colleagues of all levels at our industry-leading Dexters Academy. We work with the sentiment that nothing is too much trouble and our clients and customers should never have to ask twice.”
Dexters is proud to be the UK’s first estate agency employer provider, offering colleagues a range of apprenticeships and accreditations, giving customers the confidence they are working with trusted local experts.
“The autumn months present an exciting opportunity for sellers and landlords as the demand to live, study and work in London remains at a record high. Buyers and tenants are pressing on with planned moves with many searching for high-quality property in the best locations. Buyers are experiencing the steady fall in mortgage rates since they reached their peak last year. This, combined with our proactive approach, means that we're regularly receiving exceptional offers from buyers, and we expect this to continue throughout the year and into the next,” explains Andy.
“We are here to support you through your property journey so should you be considering a move, our advice is don’t delay. Our local experts will be delighted to assist and are ready to provide professional advice tailored to your needs.”
